From 29 November 2024 all Scheme benefits have been transferred to Aviva. You should use the contact information below, if you have any queries about your benefits or to confirm any changes to your personal information (for example, if you change address):
Email: bpamail@aviva.com
Phone: 0800 158 4194 (or +44 1603 603891 from outside the UK)
Address: Aviva, Defined Benefit Solutions, PO Box 3331, NORWICH, NR1 3WH